Assure Operational Excellence

Desktop Manager provides the comprehensive audit, enforcement of corporate standards, and automatic recovery of Notes desktops.

Desktop Manager provides a complete remote administration of your companywide Lotus Notes clients. All aspects of Client administration and maintenance are centrally defined and managed.

This is the ultimate partner for Help Desks or Lotus Notes administrators. With Desktop Manager, Help Desk staff provide immediate assistance to users thanks to its powerful diagnostic capabilities. Administrators are able to remotely make necessary changes on each Desktop.

Users can also rely on an automated system that ensures that their Lotus Notes configuration complies with company standards and policies to guarantee optimum performance.

Thanks to its complete auditing functionalities, Desktop Manager makes it possible to analyze a single workstation, a group of workstations or all workstations as needed or on a scheduled basis. Data regarding  memory, disc space, operating system, local settings as well as Notes configuration data such as version, databases installed, user preferences, ID File, etc. are all provided conveniently for support staff and administrators.

Key features:

 Remote Audit of hardware and Notes set up
 Elimination of repetitive local databases' administrative tasks
 Protection of the initial configuration, as defined by the administrators
 Wide range of remote administrative possibilities such as implementation of new databases, changing Notes parameters, changing Users’ preferences, etc...

Architecture:

Desktop Manager ROI is inferior to 6 months !

Desktop Manager helps save time and money by providing

Helpdesk:

 Lower Notes client maintenance cost
 Reduced volume of Help Desk calls
 Shorter duration of Help Desk calls

IT Management:

 Complete mapping of Lotus Notes client Installation and configuration
 A Central console to remotely control, modify or configure Lotus clients
 Remote execution of configuration changes
 Easy remote Lotus Notes application deployment
 

Users :

 Guarantee configuration with company Lotus Notes client to company configuration standards
 Better and faster service provided by Help Desks
 Lotus Notes remains at its optimal configuration.
 Considerable gain in time during company infrastructure change

Administrative activity is completely transparent for Lotus Notes users with Desktop Manager installed.

Contact us to get our ROI tool and calculate how much you can save by implementing Desktop Manager.

Desktop Manager provides the following key features:

Workstation audits (CPU, Memory, DiskSpace, OS, Local Settings, etc)
 Support for roaming users
 Local maintenance launch (Fix up, compact, updatall, refresh design, etc)
 Add database icons on the workspace
 Change the icon database name / path
 Define Workspace as startup Page for the Notes client
 Modify Location Connection and Account document values
 Modify the options of Replicator page entries (Replication direction, Server definition, Active/not-active)
 Modify Archive Profile document values
 Compact databases
 Modify database ACL
 Update desktop ECL from NAB administration ECL
 Add / delete / modify Notes.ini file variable values
 Define a Notes database as the default startup Page for the Notes client
 Sample Agents that shows you how to build a dynamic Mail Signature containing user's personal information (phone number, location ...) and If some of the information is changed in the NAB, the Signature is updated automatically! 

To find out more on Desktop Manager Features and the typical issues Lotus Notes Administrators and Helpdesk staff can resolve with Desktop Manager download the documentation and white papers!

Interface

Requirements:

Supported versions:
Domino server: All versions 4.6.x - 8.x

Operating System:
All Windows 32-Bit versions (95, 98, Me, 2000, NT, XP & Vista)
Mac OSX and Citrix Environments

What's new in Desktop Manager 2.7 ?

Desktop Manager 2.7 Beta release will be available on the 15th of January 2010.

Visit us at Lotusphere (booth 322) or contact us to see the demo and discover the new features:

 Fully transparent execution for users with the automatic ‘self-run’ functionality in local mode
 Continuous update of client settings in Notes due to background synchronization
 Priority task execution for those tasks identified as critical
 Streamlined task creation with the most frequently used tasks now available as quick to use templates
 Replication traffic auditing on a per-user and per-database basis
 New dashboard available via browser provides a graphic overview of Desktop Manager configuration data
 Improved database audit feature
 Rapid and simplified field level updates in  Location, Connection, Account  and Calendar Profile documents 
 New Multi-criteria search feature
 Lotus Notes 8.5 and Sametime preference auditing and management

Diagram of Desktop Manager 2.7 architecture:

Click here to download Desktop Manager 2.7 Brochure

Click here to download Desktop Manager 2.7 Technical Datasheet

With Desktop Manager 2.6 reduce Lotus Notes client TCO and achieve a ROI in less than six months! 

Reduce Helpdesk call volume and duration by at least 20%
Improve Lotus Notes administration team productivity by at least 20%
Reduce Administration and Helpdesk travel time and costs
Reduce time spent on Lotus Notes account creations and restores by at least 80%
Improve company productivity by eliminating administrative and IT-related management tasks by end users 

Click here to download the ROI model
Click here to download a ROI example

Desktop Manager Customers